Refunds
Seven days to request a refund.
The free preview is intended to show how the calculation works before you pay. If the paid result still does not work for you, contact us within seven days.
Last updated: 25 July 2026Eligible purchases
You may request a refund within seven calendar days of payment if the purchased result, workflow, or game continuation does not unlock, is materially corrupted, or does not perform the function represented on the purchase page.
How to request it
Use the contact form with the payer email, payment date, and a short explanation. Do not send card numbers or upload source CSVs. Approved refunds are returned to the original payment method; bank processing time is outside ProofKit's control.
Abuse and duplicate requests
ProofKit may decline fraudulent, abusive, or duplicate requests, including repeated purchases followed by repeated downloads and refund claims. This policy does not limit rights that cannot legally be excluded.